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Senior Service Engineer

  • Philadelphia, PA, US
  • Full-time
  • Business Operations
  • $75,000 - 100,000

At ZeroAvia, we’re clean sky thinkers. For the world to achieve truly clean, guilt-free flight, we need a scalable solution; hydrogen-electric powertrains. As a leader in zero-emission aviation and a UK Jet Zero Council member, we’re designing and commercialising hydrogen-powered solutions that will positively impact the future of aviation, global connectivity, and the world.

You will become a solution-focused champion in our high-velocity culture. We value results and efficiency and prioritise achieving our mission most effectively and innovatively possible. You’ll be part of our unified team to create solutions and solve problems, If you’re eager to take radical ownership and are unafraid to ask questions or challenge the status quo, then we want you to be part of our Clean Sky Thinking.

Working with our engineering team at ZeroAvia, the applicant will be responsible for assembly, repair, and maintenance of ZeroAvia products used by customers and for internal testing. This Sr. Level position is a great way to mentor a Jr. Level position and assist in their professional development within a multidisciplinary and fast-paced organisation. 

  • Ensure customer adherence to proper operational use of ZeroAvia products 
  • Assisting the customer in the most efficient use of ZeroAvia products 
  • Perform in-field repairs, software updates, required maintenance of products 
  • Perform in-house repairs, software updates, and required maintenance of products 
  • Support internal testing of products 
  • Support engineering team with the creation and validation of system and product documentation 
  • Experience with agricultural, automotive, aviation, or industrial machinery 
  • Experience with in-field repairs, including comfort working in front of the customers  
  • Experience with low voltage systems controlled by electromechanical components operated by software 
  • Experience with High Voltage Power Electronics and Devices 
  • Associate’s Degree or Equivalent in Automotive Repair or other Technical Degree 
  • 5-10 years employed as a service technician in a controls heavy industry (Agricultural, Automotive, Aviation, Industrial) 
  • US Citizen is a requierment for this role.

The wage scale or salary range for this position is between $75,000 - $100,000. In addition to the foregoing base compensation, additional compensation and benefits are available to employees and eligible family members (as applicable) including the following:

💰 Bonus: Annual discretionary bonuses.

📈 Equity: Ability to exercise company stock options

👵🏽 Retirement: Eligible to participate in the company's 401(k) Plan, with up to a 4% matching

👩🏽‍⚕️ Health Insurance: Employer covers up to 80% of the employee's monthly premiums on medical, dental, and vision.

🧬 Life Insurance: Basic Life/AD&D of up to $50,000 and the option to add on Supplemental Coverage.

💫 Short-Term Disability: Up to 60% of your earnings for up to a period of 24 weeks.

🤒 Long-Term Disability: If your disability extends beyond 180 days, LTD Coverage for up to 60% of your earnings.

🏖️ Paid Time Off: Eligible employees may accrue up to 120 hours per year (15 days) and may borrow up to 40 hours (5 days).

🩺 Sick Time: Eligible employees may accrue up to 40 hours, per year (5 days)

🏖️ Paid Holidays: 12 observed holidays, per calendar year.

🛩️ The Fly Club: up to $2,000 of reimbursement towards flying lessons to all full-time staff

Please note, among other factors, the compensation offered may vary based on work location, experience, qualifications, specialties, training, and then-current market and business considerations

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